Characterize Business-To-Government E-Government Adoption And Extent Of Usage Among Businesses

-E-government transition is not akin to a simple introduction of information technology as it involves a significant change in the ways and methods of administrative operations which translate to major business process modification. These studies have tended to view e-government adoption in terms of a dichotomous outcome: either egovernment is adopted, or it is not. Such studies give little indication of the diffusion, or extent of usage, of individual egovernment application. The aim of this study is to address this gap in existing research by investigating both the level of adoption and extent of usage of e-government applications. The focus of the study is on firms listed on Amman Stock Exchange (ASE) in Jordan, and considers their use of B2G (business-to-government) e-government. The specific objectives of this study are to measure and characterize B2G e-government adoption and extent of usage among businesses listed in ASE in Jordan. A total of 113 usable responses were generated for analysis. Based on two parts, the current status of e-government adoption and matrix extent of usage of each application. The findings of this study could provide important information for policy makers and those responsible for devising initiatives to encourage e-government adoption among businesses. For Jordanian businesses, the findings could provide a useful benchmark against which each business can assess its level of e-government adoption and usage against other businesses in Jordan. Keywords-E-Government; Adoption of Innovations; E-Business; Businesses; SMEs